The New Braunfels Food Bank assists clients with application and renewal assistance for various federal benefits including:

• SNAP
• Adult Medicaid
• Children's Medicaid
• Long-term Care
• NBU Utility Assistance
• WIC
• TANF
• Healthy Texas Women

Click here for more information or to download an application.

For application assistance via telephone, call 830-327-6014.

The NBU Utility Bill Assistance Program is designed to aid customers in our service area who are experiencing extreme hardship and financial need.

What bills are covered?

This form of assistance can help pay for electric, water and wastewater charges on the bill.

NBU Utility Assistance is available to clients in the Comal and Guadalupe service area.

In general you must:

• Actively receive utilities from New Braunfels Utilities (NBU). 
• Display hardship or inability to cover utility expenses. 

We can’t assist with closed accounts or deposits.

For more information Click here.

Click here to apply.

Free.

The Home Sweet Home Program is designed to help individuals/families in our community to stabilize their housing situation to reduce and prevent homelessness. The Salvation Army provides case management to households in need and rental and utility assistance to prevent eviction and potential homelessness. Financial assistance is based on funding availiblity.

The Comprehensive Energy Assistance Program (CEAP):

Combines education and financial assistance to help low-income consumers reduce their utility bills. Services include utility payment assistance for electric, natural gas and propane.

CCSCT assigns priority to households with the least amount of income and the greatest energy costs. Priority is also given to vulnerable individuals 60 years and over, persons with disabilities and families with children five years of age or under.

Crisis Assistance Component:
Provides Assistance with utility bills when households have lost service or are in danger of losing service and meet one of three conditions which include:

• Extreme Weather Conditions. Extreme Weather Conditions are only applicable during the summer months of June, July, August and September and winter months of November, December, January and February.
• President or Governor declared disaster or Life threatening crisis.
• Service and repair of heating and cooling appliance components up to $5,000 for non-vulnerable households can only be made during the crisis situations listed above.

Payments are made directly to the utility company and do not include any fees for water, sewer, garbage, security lights, disconnection fees, late fees, collection recovery fees, surge protectors, membership fees, deposits, agency assistance fees, returned check fees, etc.

The counties serviced by the Community Services Block Grant (CSBG) include: Atascosa, Bandera, Comal, Dimmit, Edwards, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, Kinney, LaSalle, Live Oak, Maverick, McMullen, Medina, Real, Uvalde, Val Verde, Wilson, and Zavala.

Click here to apply.

The, “Veterans’ Financial Assistance Program” will provide assistance to eligible Veterans, Veterans Dependents and Surviving Spouses.

Through the program, CCSCT will assist beneficiaries with short-term and temporary financial Emergency Services to include: one-time utility payments (may include electric, gas, propane, water, sewer, trash, late fees), one-time rental/mortgage payment (may include rent, mortgage, late fees, application fees, security deposits), and transportation services including bus passes, city and county transit passes, council of government transit service passes, taxis, and ride shares (Uber).

CCSCT will not require beneficiaries to meet a poverty or other income level as a requirement for eligibility. Financial need will be determined by the veteran being behind on rent or mortgage (s) and/or utilities.

Service Area: Atascosa, Bandera, Comal, Dimmit, Edwards, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, Kinney, La Salle, Live Oak, McMullen, Medina, Real, Uvalde, Val Verde, Wilson, and Zavala.

How to Apply:

• Download the application.
• Drop off, e-mail, or fax your application to your corresponding county.

Methodist Healthcare Ministries’ Krueger Elementary School-Based Health Centers provide pediatric primary health care and dental services.

Services include:

• Diagnosis and treatment of simple illness or injury
• Immunizations
• Well-child exams
• Physical exams
• Sports physicals
• Health promotion and education
• Prescription Assistance
• Preventative dental care including examinations, x-rays, cleanings, fluoride treatments, and sealants
• Dental treatment including fillings, extractions, and endodontic treatment available
• Sports mouthguards (in school colors)
• Counseling for students and their families
• Support groups
• Case management services
• Food assistance
• Assistance with Medicaid, CHIP, and SNAP applications
• Referrals to other community resources
• Rent and utilities assistance for families of students

Assistance with Medicaid, CHIP, Food Stamp applications, food, housing, and utilities is also available.

This program is for children enrolled in the Marion and Schertz-Cibolo-Universal City Independent School Districts, as well as their siblings up to age 21.

Charges for medical and dental services vary according to procedure; however, all services are provided on a sliding fee scale.

Services will be provided regardless of your ability to pay. 

The Comprehensive Energy Assistance Program (CEAP) combines education and financial assistance to help low-income consumers reduce their utility bills. Services include utility payment assistance for electric, natural gas and propane.

CCSCT assigns priority to households with the least amount of income and the greatest energy costs. Priority is also given to vulnerable individuals 60 years and over, persons with disabilities and families with children five years of age or under.

Crisis Assistance Component: Provides Assistance with utility bills when households have lost service or are in danger of losing service and meet one of three conditions which include:

• Extreme Weather Conditions. Extreme Weather Conditions are only applicable during the summer months of June, July, August and September and winter months of November, December, January and February.
• President or Governor declared disaster or
  Life threatening crisis.
• Service and repair of heating and cooling appliance components up to $5,000 for non-vulnerable households can only be made during the crisis situations listed above.

Payments are made directly to the utility company and do not include any fees for water, sewer, garbage, security lights, disconnection fees, late fees, collection recovery fees, surge protectors, membership fees, deposits, agency assistance fees, returned check fees, etc.

The counties serviced by the Community Services Block Grant (CSBG) include: Atascosa, Bandera, Comal, Dimmit, Edwards, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, Kinney, LaSalle, Live Oak, Maverick, McMullen, Medina, Real, Uvalde, Val Verde, Wilson, and Zavala.

Click here to apply.

The, “Veterans’ Financial Assistance Program” will provide assistance to eligible Veterans, Veterans Dependents and Surviving Spouses.

Through the program, CCSCT will assist beneficiaries with short-term and temporary financial Emergency Services to include: one-time utility payments (may include electric, gas, propane, water, sewer, trash, late fees), one-time rental/mortgage payment (may include rent, mortgage, late fees, application fees, security deposits), and transportation services including bus passes, city and county transit passes, council of government transit service passes, taxis, and ride shares (Uber).

CCSCT will not require beneficiaries to meet a poverty or other income level as a requirement for eligibility. Financial need will be determined by the veteran being behind on rent or mortgage (s) and/or utilities.

Service Area: Atascosa, Bandera, Comal, Dimmit, Edwards, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, Kinney, La Salle, Live Oak, McMullen, Medina, Real, Uvalde, Val Verde, Wilson, and Zavala.

How to Apply:

• Download the application
• Drop off, e-mail, or fax your application to your corresponding county

We provide short-term financial assistance to Canyon Lake residents for rent or utilities (electricity, water, or propane).

Please call to verify eligibility.

RACAP works closely with local, county and state agencies to provide the most needed assistance to qualified clients.

Clients are eligible for financial assistance (rent or utility) EVERY 12 months. 

RACAP pledges for financial assistance ARE based on the amount of donations received from the local community and sponsor churches. Pledge amounts will fluctuate throughout the year based on those donations.

Checks WILL BE mailed for ALL pledges for utility assistance.

In an effort to serve our friends and neighbors, our charter specifies the following zip codes, designated as Service Delivery Areas:

• 78108
• 78124
• 78132
• 78148
• 78154
• 78233 (Live Oak only. The document you provide for the help you want MUST HAVE Live Oak 78233 on it for us to provide assistance.)
• 78247
• 78266

Click here to apply for assistance.

Please call 210-658-1613 and speak to the Director or Assistant Director before you come to the office.

Methodist Healthcare Ministries’ George Ricks School-Based Health Centers provide pediatric primary health care and dental services.

Services include:

• Diagnosis and treatment of simple illness or injury
• Immunizations
• Well-child exams
• Physical exams
• Sports physicals
• Health promotion and education
• Prescription Assistance
• Preventative dental care including examinations, x-rays, cleanings, fluoride treatments, and sealants
• Dental treatment including fillings, extractions, and endodontic treatment available
• Sports mouthguards (in school colors)
• Counseling for students and their families
• Support groups
• Case management services
• Food assistance
• Assistance with Medicaid, CHIP, and SNAP applications
• Referrals to other community resources
• Rent and utilities assistance for families of students

Assistance with Medicaid, CHIP, Food Stamp applications, food, housing, and utilities are also available.

This program is for children enrolled in the Marion and Schertz-Cibolo-Universal City Independent School Districts, as well as their siblings up to age 21.

Charges for medical and dental services vary according to procedure; however, all services are provided on a sliding fee scale.

Services will be provided regardless of your ability to pay. 

The Society of St. Vincent de Paul offers tangible assistance to those in need on a person-to-person basis. This aid may take the form of intervention, consultation, or often through direct dollar or in-kind service. An essential precept of the Society's work is to provide help while conscientiously maintaining the confidentiality and dignity of those who are served. The Society recognizes that it must assume, also, a role of advocacy for those who are defenseless or voiceless. 

Services Offered:

• Food Pantry
• Utility Assistance
• Rental Assistance
• Home Visits
• Medical Services

Must reside within parish boundary.

Free

The Society of St. Vincent de Paul offers tangible assistance to those in need on a person-to-person basis. This aid may take the form of intervention, consultation, or often through direct dollar or in-kind service. An essential precept of the Society's work is to provide help while conscientiously maintaining the confidentiality and dignity of those who are served. The Society recognizes that it must assume, also, a role of advocacy for those who are defenseless or voiceless.

Services Offered:

• Food Pantry
• Utility Assistance
• Rental Assistance
• Christmas Angel Tree 

Must reside within parish boundary.

Clients may seek help with rent, hotel nights, personal and household cleaning supplies, emergency food, and GRASP Thrift Store vouchers for clothing, housewares, furniture, and appliances.

Other Related Human Services for Needy Individuals:

• Clothing Assistance
• Emergency Food
• Information & Referral
• Rental Assistance
• Utility Assistance
• Pharmacy Assistance
• Senior Transportation
• Senior LunchProgram
• Senior Activity Center

Families needing emergency assistance, and those experiencing a loss of shelter due to a fire, flood, windstorm, or other natural disaster may be eligible for assistance from GRASP. An eviction does not qualify as a residential disaster. National events such as hurricanes will be addressed specifically as needed.

Program Requirements:

• Resident of Bexar County (Converse, Cibolo, Live Oak, Schertz, Selma, Universal City, Windcrest)
• Referred by the United Way Helpline 211 or Other Agencies (i.e., American Red Cross, Salvation Army, or local Fire/Police Department)
• Event occurred within the past 90 days.
• Proof of ID, Residency,& Income
• Interview with GRASP Caseworker

All applicants must complete the 2021 Client Services App Pack and meet with the caseworker at the office.

Apply Now

Services are available subject to various income or other conditions and funding requirements. Some may not be available at the time of application if funding is exhausted at the time of your appointment.

The Society of St. Vincent de Paul offers tangible assistance to those in need on a person-to-person basis. This aid may take the form of intervention, consultation, or often through direct dollar or in-kind service. An essential precept of the Society's work is to provide help while conscientiously maintaining the confidentiality and dignity of those who are served. The Society recognizes that it must assume, also, a role of advocacy for those who are defenseless or voiceless. 

Services Offered:

• Food Pantry
• Home Visits
• Utility Assistance
• Rental Assistance

Must reside within parish boundary.

If you need help with your utilities, rent, or other critical expenses, please call us at 830-980-HOPE or click here below to schedule a consultation. We are here to bring relief during your difficult financial season.

Please contact the office because there are documents that we will need you to bring to your scheduled appointment.

We are only able to provide financial assistance to residents of Bulverde, Blanco, Canyon Lake, Fisher, and Spring Branch.

Financial assistance is limited to once annually per household, typically about $250.

The Warm Hearts, Warm Homes program is a locally-funded project that delivers a free space heater to older adults or veterans who have no safe source of heat inside their homes.

Thanks to the continued generosity and contributions from our fellow citizens - since 2009, the Warm Hearts program has been able to support over 100 homes, every year, across our 13-County service area.

To qualify, persons must be 60 years of age or older and a resident of one of the 13 counties in the AACOG Region. The recipient must also have no current, safe means of heating in their home, or the existing heating source is not working. A stove or oven is not considered a safe and adequate source of heating a home, as this regularly leads to numerous fires and casualties in our community.

For more information, or to request a heater, call the Alamo Service Connection at (210) 477-3275 (or toll free at 866-231-4922) or email for details.

The Society of St. Vincent de Paul offers tangible assistance to those in need on a person-to-person basis. This aid may take the form of intervention, consultation, or often through direct dollar or in-kind service. An essential precept of the Society's work is to provide help while conscientiously maintaining the confidentiality and dignity of those who are served. The Society recognizes that it must assume, also, a role of advocacy for those who are defenseless or voiceless. 

Services Offered:

• Food Pantry
• Utility Assistance
• Rental Assistance

Must reside within parish boundary.

The Critical Financial Assistance program is designed to provide short-term financial help for military families who are experiencing financial hardship.

If you need financial assistance for overdue bills, repairs, or other critical family needs and you are a current of former military service member, you may be eligible for Operation Homefront's Critical Financial Assistance. 

Click here for eligibility requirements.

Click here for application and program information.

Effective Jan 1, 2024, Operation Homefront’s Critical Financial Assistance program will be shifting to a new application process. The process includes a 10-day Application and Initial Processing Period (Days 1-10), a 10-day Evaluation and Review Period (Days 11-20), and a 10-day Notification and Final Processing Period (Days 21 to end of month).?

The Society of St. Vincent de Paul offers tangible assistance to those in need on a person-to-person basis. This aid may take the form of intervention, consultation, or often through direct dollar or in-kind service. An essential precept of the Society's work is to provide help while conscientiously maintaining the confidentiality and dignity of those who are served. The Society recognizes that it must assume, also, a role of advocacy for those who are defenseless or voiceless. 

Services Offered:

• Food Pantry
• Clothing Assistance
• Utility Assistance
• Rental Assistance

Must reside within parish boundary.

The Society of St. Vincent de Paul offers tangible assistance to those in need on a person-to-person basis. This aid may take the form of intervention, consultation, or often through direct dollar or in-kind service. An essential precept of the Society's work is to provide help while conscientiously maintaining the confidentiality and dignity of those who are served. The Society recognizes that it must also assume a role of advocacy for those who are defenseless or voiceless. 

Services Offered:

• Food Pantry
• Clothing Assistance 
• Home Visits
• Utility Assistance
• Rental Assistance
• Furniture Assistance

Our financial assistance is on a very limited basis.

The Hope Center provides CPS and SAWS assistance to residents of zip codes 78209 and 78212. The current bill needs to be under $500.

We also operate a small emergency food pantry that can provide enough food to cover a few days.

Qualifications must be met. 

When you visit please bring:

• US photo ID for all adults in household
• SS Card for all in household
• Verification of current address
• Current lease or bill
• All income statements for last 30 days
• Documentation of payments toward bill

Free

The Society of St. Vincent de Paul offers tangible assistance to those in need on a person-to-person basis. This aid may take the form of intervention, consultation, or often through direct dollar or in-kind service. An essential precept of the Society's work is to provide help while conscientiously maintaining the confidentiality and dignity of those who are served. The Society recognizes that it must assume, also, a role of advocacy for those who are defenseless or voiceless. 

Services Offered:

• Food Pantry
• Home Visits
• Medical Services
• Utility Assistance

Must reside within parish boundary.

The Emergency Cash Assistance program provides utility assistance up to $150. The organization will pay on behalf of the recipient directly to the company.

This program is for single mothers.

The Society of St. Vincent de Paul offers tangible assistance to those in need on a person-to-person basis. This aid may take the form of intervention, consultation, or often through direct dollar or in-kind service. An essential precept of the Society's work is to provide help while conscientiously maintaining the confidentiality and dignity of those who are served. The Society recognizes that it must assume, also, a role of advocacy for those who are defenseless or voiceless. 

Services Offered:

• Food Pantry
• Utility Assistance
• Rental Assistance

Food Pantry Requirements:

• Must reside within parish boundary. Please call before to see if you qualify for assistance at this parish.
• Must have a picture ID.

SAMMinistries' Homeless Prevention Services provides temporary rental assistance and utility assistance (CPS Energy only) to individuals and families who are in imminent danger of eviction.

Payments are not made directly to the participant.

NEED HELP?

Click here for the instructions to apply for rental and utility assistance.

If you are facing eviction or need rental assistance, click here for a list of the resources that may be available to you, in addition to rental and utility assistance.

Due to volume, we are unable to accommodate walk-in clients.

Clients:

• must apply for assistance online.
• homeless or in imminent risk of being homeless
• must have an eviction notice, notice to vacate, or utility disconnection notice.
• must have some stable form of income(SSI, SSDI, employment, etc)

At SAMMinistries, it’s our goal to meet each person where they are. That is why our Continuum of Care model is so effective. We work with each individual or family and find the way in which we can best meet their needs.

No fee

Courtesy Hold will prevent your water service from being shut off while your application for SAWS assistance is being processed.

To be eligible for this program you must:

• Be a SAWS residential account holder.
• Meet income requirements.
• Complete the Uplift application, which can be found here.

Disability Billing/Disabled Veterans Initiative provides a payment extension to residential customers who receive disability income.

To be eligible for this program you must:

• Be a SAWS residential account holder.
• Must be disabled.
• Must provide proof of Supplemental Security Income (SSI) from the U.S. Social Security Administration or your VA benefits award letter, which states your disability percentage, from the U.S. Department of Veterans Affairs.
• Meet income requirements.
• Complete the Uplift application, which can be found here.

Domestic Violence Deposit Waiver allows victims to open a new service account without paying a security deposit.

To be eligible for this program you must:

• Be a SAWS residential account holder.
• Meet income requirements.
• Complete the Uplift application, which can be found here.

SAWS is responsible for maintaining the water line from the main to your water meter. You are responsible for repairs to any part of the water system from the meter toward your home or business. If you find a leak, please repair it as quickly as possible to minimize water loss.

Under some circumstances, SAWS will provide a credit adjustment to your bill. Leak adjustments are applied once every 12 months.

Leak Adjustments remove charges for "lost" water if you have a leak repaired by a licensed plumber.

To be eligible for this program you must:

• Be a SAWS residential account holder.
• Meet income requirements.
• Complete the Uplift application, which can be found here.

Send a copy of the repair receipt and a brief explanation of the type of leak within 60 days of repair, the date of repairs, and the account number or service address to SAWS Account Review, P.O. Box 2449, San Antonio, TX, 78298, by fax to 210-233-4163 or email to [email protected]. Be sure to include your contact information.